Delivery Policy
KicStart

All deliveries within Australia incur a $10.95 postage and handling fee, regardless of order size.

Our dispatch facility is located in Sydney, so delivery times can vary according to the Australia Post schedule. Please allow up to 10 working days for your order to be processed and delivered. Orders are sent via Parcel Post to the address specified on your order.
If you feel that your box has not been received within a reasonable time frame, and you have checked with your local post office that it is not being held there for you, please get in contact with us promptly on 1800 226 180. 

For international deliveries postage will be charged according to the following delivery zones.

  • Zone A - $49.00 AUD
    • New Zealand
  • Zone B - $59.00 AUD
    • Asia - excluding New Zealand
  • Zone C - $69.00 AUD
    • Canada
    • USA
    • Middle East
  • Zone D - $69.00 AUD
    • UK
    • Europe
    • Africa
  • All other countries - $99.00 AUD

Orders will be sent via airmail to Zones A & B and via sea mail to Zones C & D. Delivery times will vary. Please contact us at info@primahealth.com.au if you have any queries about your order.

KicStart