Our dispatch facility is located in Sydney, so delivery times can vary according to the Australia Post schedule. Please allow up to 10 working days for your order to be processed and delivered - although most deliveries will not take anywhere near that long. Orders are sent via eParcel to the address specified on your order.
If you feel that your order has not been received within a reasonable time frame, and you have checked with your local post office that it is not being held there for you, please get in contact with us promptly on 1800 226 180.